Privacy Policy

Last Updated: January 2026

Leadflowzy Solutions Inc. ("Company," "we," "us," or "our") operates as a smart water management solutions provider. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Contact us via email, phone, or our contact form
  • Request quotes or pricing information
  • Subscribe to newsletters or updates
  • Create an account or register for services
  • Participate in surveys or feedback requests

This may include your name, email address, phone number, physical address, company information, and any other details you choose to share.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited and time spent on pages
  • Referring website or search terms
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third parties, including business partners, service providers, and analytics platforms, to enhance our services and improve customer experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our water management solutions and services
  • Responding to your inquiries and providing customer support
  • Sending promotional materials, newsletters, and updates (with your consent)
  • Analyzing website usage and improving user experience
  • Complying with legal and regulatory requirements
  • Preventing fraud and ensuring security
  • Processing transactions and delivering services
  • Conducting market research and data analysis

3. Legal Basis for Processing

We process your personal information based on:

  • Your explicit consent
  • Necessity for contract performance
  • Compliance with legal obligations
  • Protection of vital interests
  • Legitimate business interests

4. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in operating our website, conducting business, and serving you. These providers are contractually obligated to use your information only as necessary to provide services to us.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

If Leadflowzy Solutions Inc. is involved in a merger, acquisition, bankruptcy, dissolution, restructuring, or similar transaction or proceeding, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure socket layer (SSL) technology on our website
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Employee confidentiality agreements

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. When information is no longer necessary, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request access to the personal information we hold about you.

7.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Right to Erasure

You have the right to request deletion of your personal information, subject to certain exceptions.

7.4 Right to Restrict Processing

You have the right to request restriction of processing of your personal information in certain circumstances.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another service provider.

7.6 Right to Object

You have the right to object to processing of your personal information for marketing purposes or other legitimate interests.

7.7 Right to Withdraw Consent

If we process your information based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at contact@leadflowzy.shop or write to us at the address provided below. We will respond to your request within thirty (30) days or as required by applicable law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality. For more information, see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

10. Children's Privacy

Our services are not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children under thirteen. If we become aware that we have collected information from a child under thirteen without parental consent, we will take steps to delete such information and terminate the child's account.

11. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may not provide the same level of data protection as your home country. By providing your information, you consent to such transfers. We implement appropriate safeguards, such as standard contractual clauses, to protect your information during international transfers.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information collected from you
  • Right to opt-out of the sale or sharing of your personal information
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below.

13. Canadian Privacy Rights

If you are located in Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation:

  • Right to access your personal information
  • Right to request correction of inaccurate information
  • Right to understand how your information is used
  • Right to lodge a complaint with relevant privacy authorities

To exercise these rights, please contact our Privacy Officer at contact@leadflowzy.shop.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this policy and, where required, by obtaining your consent. Your continued use of our website and services after such changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Leadflowzy Solutions Inc.

333 7 Ave SW
Calgary, AB T2P 2Z1
Canada

Email: contact@leadflowzy.shop

Phone: +1 403 297 1000

VAT: 912857403 RT 0001

We will respond to your request within thirty (30) days or as otherwise required by applicable law.

16. Privacy Officer

Leadflowzy Solutions Inc. has appointed a Privacy Officer to oversee our privacy practices and ensure compliance with applicable privacy laws. If you have concerns about how we handle your personal information, you may contact our Privacy Officer at contact@leadflowzy.shop.

17. Complaints and Dispute Resolution

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the relevant privacy authority in your jurisdiction. In Canada, you may contact the Office of the Privacy Commissioner of Canada. In California, you may contact the California Attorney General.

This Privacy Policy is effective as of January 2026 and supersedes all previous privacy policies. Your privacy is important to us, and we are committed to protecting your personal information in accordance with applicable laws.

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